Description
We are seeking a motivated and ambitious Sales Development Representative to join our NAM sales organization. As a Sales Development Representative, you will be responsible for closing high-value clients and growing the NAM market. You will use various tools and platforms to generate a steady pipeline of high-quality leads, conduct outbound calls, emails, and social media outreach to connect with potential clients, and assess the needs and challenges of prospective clients to determine if they align with our solutions.
Key responsibilities include: Prospecting and Lead Generation: Identify and research potential clients, focusing on those who could benefit from our products or services. Outbound Sales Efforts: Conduct outbound calls, emails, and social media outreach to connect with potential clients. Qualification of Leads: Assess the needs and challenges of prospective clients to determine if they align with our solutions. CRM Management: Maintain accurate and up-to-date information on all leads and prospects within our CRM system. Collaboration with Sales Teams: Work closely with Account Executives and other sales team members to ensure a smooth handoff of qualified leads. Market and Industry Research: Stay informed about trends, challenges, and opportunities in the fintech industry. Performance Tracking and Reporting: Regularly track and report on key performance metrics, such as the number of leads generated, outreach efforts, and conversion rates. Participation in Sales and Marketing Campaigns: Assist in the planning and execution of targeted sales and marketing campaigns. Continuous Learning and Development: Stay up-to-date with our products, services, and value propositions. Customer Feedback Loop: Gather feedback from prospects and clients about our offerings and share insights with our product and marketing teams to help refine and improve products and services.
To be successful in this role, you will need: 3+ years of experience in a sales or customer-facing role in financial services, payments, crypto, blockchain/digital asset technologies. Fluent in English and Spanish, with experience working across North America and Latin America in B2B sales. Proven experience in prospecting, lead generation, and lead qualification. Familiarity with sales methodologies like BANT (Budget, Authority, Need, Timeline) or similar frameworks. Experience using various prospecting tools and platforms, such as LinkedIn Sales Navigator, ZoomInfo, or similar tools to identify and engage with potential clients. CRM proficiency, preferably with Salesforce, HubSpot, or similar platforms. Excellent communication skills, analytical skills, time management, tech-savviness, problem-solving skills, innovative prospecting, resilience, and persistence. Understanding of fintech, a passion for technology and innovation in finance, and a customer-centric mindset.