Description
The Japan Client Relationship Management (CRM) team at Visa is looking for a Client Relationship Manager to manage client relationships with payment ecosystem stakeholders such as banks, financial institutions, platformers, eCommerce companies, wallet providers, Fintech, as well as Global Acquirers and PSPs.
The successful candidate will be responsible for owning and expanding Visa's relationships with global acquirers and payment service providers (PSPs) in Japan, serving as the primary point of orchestration on the acquiring side, enabling and accelerating Visa's acquiring agenda through close partnership with global, regional and local ACQs and PSPs.
Key responsibilities include:
- Executing Visa's strategic priorities
- Developing and implementing relationship strategies in collaboration with cross-functional Visa teams
- Building and maintaining high-quality relationships at all levels within client organizations
- Ensuring clear understanding of client priorities and operational capabilities, and aligning work plans accordingly
- Coordinating the Visa team's interactions with clients to deliver a seamless and professional client experience, aligned with agreed priorities
- Balancing client and Visa interests through ongoing analysis of business performance, market trends, regulatory developments, and competition to inform decision-making
- Driving a robust sales pipeline for core products and value-added services
- Taking ownership of business risks and ensuring effective risk management through consistent application of Visa's key controls
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.