Description
Join TransPerfect as an Account Manager in London. As a key member of our team, you will develop new business relationships and serve as the first level of support to existing B2B clients.
Job Responsibilities:
- Develop an effective understanding of TransPerfect's services, benefits, and competitive advantages
- Identify prospective customers and focus on sales activities
- Develop new client relationships via cold calling, internet research, and trade shows
- Work with Sales Management to identify, qualify, develop, and close sales opportunities
- Promote and educate clients about TransPerfect's services
- Provide customer support and manage client expectations with the Production Management Team
- Manage pricing and contractual issues by understanding company procedures
- Take an active role in learning about each client's industry, business needs, and company culture to identify new business opportunities and provide high-level service
- Perform other special projects or duties when required
Requirements:
- Interest in or previous experience in Strategic Business Development and/or Client Services/Account Management
- Ability to build and maintain relationships
- Superior written and spoken communication skills in English
- Good analytical skills for projecting revenues, monitoring budgets, and other necessary calculations
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Minimum Bachelor's Degree or its equivalent
- Ability to commute to our London office 5 days per week
- Demonstrate ability to multitask in a fast-paced environment, work well with people from various backgrounds and cultures, build strategic relationships with clients and co-workers, work as part of a team, take active measures to solve problems, and commit to a high level of service
Desired Skills and Experience:
- Previous Account Management experience is beneficial