Description
The Account Manager is pivotal in owning the B2B customer relationship in the largest and most complex healthcare delivery networks.
Key responsibilities include:
- Building partnerships with large-organized customers, including IDNs, Academic Centers, and key decision-makers
- Achieving and exceeding sales targets within the assigned territory
- Identifying and engaging key influencers, ensuring designated customer interaction expectations are met
- Planning and organizing activities to achieve call metrics, optimizing coverage and frequency to key customers
- Delivering comprehensive clinical brand presentations to physicians and other healthcare professionals
- Understanding the healthcare delivery system within each assigned customer
- Developing in-depth product and competitor knowledge, staying informed about local and regional market trends
- Analyzing local trends to identify long and short-term goals, crafting a robust product launch business plan
- Collaborating with peers in the sales organization to share best practices and strategies
- Providing feedback on marketing strategy, analyzing the effectiveness of sales activities and territory performance
- Managing the territory budget to support sales and marketing activities effectively
- Completing administrative tasks promptly, executing the company brand strategy and tactics within the assigned geographic area
- Participating in training and development programs to enhance skills and knowledge
- Maintaining adherence and compliance with all corporate and industry policies and procedures
The ideal candidate will have:
- A Bachelor's Degree in a relevant field
- Valid driver's license
- Up to 50% travel required
- Minimum 3-5 years of biotech/pharmaceutical experience required, depending on the level of the position
- Proven success in product launch sales
- Hepatology experience preferred
- Documented track record of achieving sales targets and goals
- Expertise in account selling and managing complex sales processes
- Deep knowledge of the Health Systems business model, organizational structure, key stakeholder roles and decision-making processes
- Experience calling on C/D level within large, complex healthcare delivery networks
- Experience with lateral leadership in a highly matrixed organization
- Ability to work effectively both independently and as part of a team
- Strong business acumen and exceptional presentation and selling skills