Description
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff , payroll, health insurance, 401(k)s, and HR , so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 400,000 small businesses nationwide and are building a workplace that reflects the people we serve.
About the Role As a HR Consultant, you will drive people operations for designated small business clients on behalf of Gusto. In this role, you will excel in dynamic and challenging environments, applying your passion for developing and refining processes and practices. You will be skilled at leveraging cutting-edge technology and systems to drive efficiency within the organization you support.
Responsibilities
- Lead the organisations you support to achieve People objectives, including attracting, hiring and onboarding great talent, developing and retaining staff, and achieving goals around helping companies stay compliant.
- Influence business and talent initiatives that support short and long-term business goals, including driving practices that enable high performance and operational excellence.
- Initiate and maintain effective communications with leadership and employees; provide coaching and guidance on matters related to performance management, offer feedback on style and behaviours to improve employee productivity and engagement.
- Engage in strategic workforce planning by assessing organisational capabilities; identify competency and talent gaps, ensure development of people resources; and introduce succession planning.
- Identify and translate current and future business needs into a comprehensive People Plans.
- Provide organisational development support through interventions such as organisation design, development solutions, leadership coaching, and proactive change management.
- Serve as the primary point of contact for assigned clients.
- Process and maintain client HR data, including employee onboarding and offboarding, help administer payroll, benefits, and other HR functions, and ensure clients stay up-to-date on HR regulations and compliance requirements.
- Provide excellent customer service
Requirements
- 4-8 years of HR experience as a People Operations Specialist and/or HR Generalist across various industries and scales.
- Excellent communication skills, capable of clearly and concisely conveying information to employees at all levels.
- Strong proficiency with cutting-edge technology across the workplace and high level of comfort in quickly adopting new technology.
- Proficiency with HR software, Google Suite, and modern productivity tools (Slack, Asana, Zoom, etc.)
- Ability to manage multiple stakeholders and competing priorities, demonstrating urgency and adaptability to changing business needs.
- Significant experience with workforce analytics, using data and reporting to drive strategic decisions.
- Demonstrated agility and ability to thrive in ambiguous, fast-paced, and dynamic environments.
- Ability to maintain confidentiality and handle issues ethically and with integrity.
- A perpetual learner who strives for excellence while remaining laser focused on our mission to help clients thrive
Note Our cash compensation amount for this role is between $98,000 - $115,000/year in Denver and most other major cities, and between $119,000 - $140,000/year for New York & San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.