Description
We are looking for a Solutions Engineer to join our team in Eastern USA. As a Solutions Engineer, you will work alongside the sales team to help Enterprise Customers understand the value of Okta's solutions. You will understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs. You will answer product feature and technical questions from customers, partners, and Okta colleagues. You will plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed. You will provide feedback to product management about product enhancements that can address customer needs and provide additional value. You will share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team. You will stay current on competitive analysis and market differentiation. You will support marketing events including executive briefings, conferences, user groups, and trade shows. At times, you will be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge.
Identity and Access Management (IAM) Expertise:
- 5+ years of pre-sales engineering experience in IAM.
- Strong understanding of IAM concepts, including OAuth 2.0, OIDC, and SAML.
- Experience with lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
Technical Proficiency:
- Hands-on experience in one or more of the following development areas: web (JavaScript, HTML, frontend frameworks), mobile (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications.
- Experience working with REST APIs, API Gateways, and SDKs.
- Deployed applications on cloud platforms (AWS, Azure, GCP, Vercel, etc.).
- Understanding of core security concerns in applications (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).
Customer Engagement & Communication:
- Passion for serving customers, demonstrated in a customer-facing role (ideally pre-sales, but consulting or support also valued).
- Ability to quickly communicate complex technical ideas, including on-the-fly whiteboard explanations.
- Elite communication skills, confident in dispensing knowledge and presenting to highly skilled and experienced audiences.
Strategic & Organizational Skills:
- Territory management skills, including pipeline building and collaboration with sales counterparts for execution excellence.
- Diagramming experience for user journey flows, complex architecture diagrams, etc.
Education & Travel:
- Bachelor's degree in Engineering, Computer Science, MIS, or a comparable field is preferred.
- Typically 25% travel.