Customer Service Representative

We are seeking a Customer Service Representative to join our team at Porsche Zentrum Zug. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers,Associa\-tions and guests.

Your key responsibilities will include:

• Greeting and welcoming customers, answering questions, and providing refreshments
• Presenting and actively selling Porsche Lifestyle articles
• Advising customers on Porsche Connect and vehicle charging topics
• Explaining innovative vehicle concepts
• Supporting and participating in marketing events and activities
• Providing information on Porsche models and original vehicle accessories (Tequipment)
• Managing cash transactions

To be successful in this role, you will need to have:

• Completed a successful vocational training program
• Relevant work experience in a comparable position in the premium segment
• Excellent communication skills and a customer-oriented approach
• Good knowledge of Porsche vehicles
• A professional appearance and demeanor
• Proficiency in Microsoft Office
• Strong German and English language skills, with French or Italian language skills being an asset
• High organizational skills, structured working style, and a strong commitment to engagement and motivation

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.