Intercom

Senior GTM Data Scientist

Intercom
hybrid senior full-time $197,600 - $246,713 San Francisco, California
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First indexed 18 Apr 2026

Description

We are building a GTM Data Products team to embed machine learning and AI directly into our Sales and Marketing workflows. We are hiring a Senior GTM Data Scientist to design and deploy predictive systems that materially improve customer acquisition, sales efficiency, and customer retention and expansion.

This is not a reporting role. This role owns end-to-end data products - from problem framing and modeling to deployment and operational integration - that directly influence how our GTM organization prioritizes leads, manages accounts, allocates resources, and drives revenue.

You’ll work closely with Marketing, Sales, and RevOps leadership to build ML-powered systems that change how decisions are made at scale.

What will I be doing?

  • Build Revenue-Impacting ML Systems
  • Develop, deploy, optimize predictive models (lead scoring, account prioritization, marketing attribution, revenue estimation)
  • Productionize models into operational systems (Salesforce, Marketo, outbound workflows)
  • Monitor model performance and iterate for measurable business lift
  • Design and implement experimentation frameworks (A/B testing, holdouts, incremental lift measurement)
  • Apply advanced techniques when appropriate (e.g., causal inference, uplift modeling, segmentation, LTV modeling)

You don’t just build models - you ensure they change behavior.

Own End-to-End Data Products

  • Translate ambiguous business problems into clear, measurable objectives
  • Define GTM data products vision, success metrics, and roadmap
  • Ensure integration into existing workflows and systems
  • Lead stakeholder alignment and change management
  • Secure buy-in from system owners before replacing or enhancing existing solutions

You operate as a mini GM for your data products.

Architect Scalable Data Foundations

  • Design robust data pipelines and modeling infrastructure in collaboration with Data Engineering / Data Infrastructure
  • Ensure data quality, governance, and reproducibility
  • Elevate the team’s standards for experimentation, documentation, and knowledge sharing
  • Push adoption of new tools and AI capabilities where appropriate

You raise the technical bar for the GTM organization.

What impact might I have?

Within 6-12 months, you might:

  • Launch predictive models that materially improve conversion, expansion, or retention
  • Reduce inefficiencies in Sales workflows through automation
  • Help leadership make investment decisions backed by rigorous data science
  • Influence GTM strategy through quantitative insight and modeling

Success is measured in business outcomes - not dashboards built.

This listing is enriched and indexed by YubHub. To apply, use the employer's original posting: https://job-boards.greenhouse.io/intercom/jobs/7652268