Senior/Staff Platform Engineer/SRE

About the Role We are seeking a Senior Platform Engineer who will design, develop, and deploy robust platform solutions to ensure the reliability, scalability, and security of our system.

Responsibilities

• Identify and build AI-powered capabilities into Flow's platform, from intelligent automation in building operations to personalized resident experiences.
• Use AI-assisted development tools (e.g., Cursor, Claude Code) as part of your daily workflow to accelerate development, improve code quality, and push the boundaries of what a small team can ship.
• Collaborate with product and engineering teams to define clear requirements and translate them into software solutions.
• Core contributor to implementing foundational infrastructure, tooling and automation that is scalable, reliable, and secure.
• Elevate site reliability engineering best practices while collaborating with back-end developers.
• Develop service-level tooling to enhance productionization, data migrations, system hardening, and related initiatives.
• Manage and optimize a multi-region environment.
• Be available for on-call activities for infrastructure and services.

Ideal Background

• A minimum 10 years in software engineering, site reliability engineering, or platform engineering.
• Fluency with AI-assisted development tools and a strong point of view on how AI changes the way software gets built.
• Ability to design, implement and maintain the tools and systems that support service reliability, monitoring, and alerting.
• Deep understanding of the principles of ensuring high availability, fault tolerance, and efficiency in distributed systems.
• Experience with Infrastructure as Code (IaC): Proficiency with Terraform.
• Experience with Kubernetes.
• Experience administering cloud-based infrastructure (GCP preferred).
• Experience troubleshooting production issues related to cloud infrastructure, configuration, monitoring, deployments, continuous integration and delivery.
• A keen ability to balance elegant design with pragmatic tradeoffs, prioritizing continuous delivery of business value.
• Ability to quickly learn and adapt to new skillsets.
• Experience building software in fast-moving startup environments.
• Participate in incident response and post-mortems to identify and address systemic issues.

Additional Information Benefits

• Comprehensive Benefits Package (Medical / Dental / Vision / Disability / Life)
• Paid time off and 13 paid holidays
• 401(k) retirement plan
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
• Access to HSA-compatible plans
• Pre-tax commuter benefits
• Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings