Description
Diversity matters at Lush. We are building a brand that represents the people of the world. In this role, you'll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You'll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you'll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back.
You will be the host of many in-store parties and events across the year and may be required to work external events where we travel to a different location to provide our 5* experience to a new crowd. You will learn about our spa treatments and help promote them to our customers where they can relax and unwind at our Covent Garden and Oxford Street spa locations in London.
Key responsibilities include greeting customers warmly and creating a welcoming store environment, engaging with customers to understand their needs, providing personalized recommendations, and offering product demonstrations. You will also maintain a clean, tidy, and visually appealing shop floor, support the store's sales targets by promoting products creatively and working as part of a team to exceed goals.
As a Sales Assistant, you will participate in ongoing training and development to enhance product knowledge and customer service skills. You will collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience. You will work on in-store and external events to leave lasting impressions on customers.