Description
Here's your chance to join Porsche.
We're looking for a Service Assistant to join our team at Porsche Centre Recklinghausen. As a Service Assistant, you will be the first point of contact for our customers and will play a key role in ensuring their satisfaction.
Your responsibilities will include:
Representing our dealership and promoting customer satisfaction: You will be the face of our business and will be responsible for communicating effectively with our customers to ensure a smooth service experience.
Varied tasks and collaboration: Your role will involve coordinating with our workshop team, managing customer appointments, and performing administrative tasks such as maintaining customer and vehicle data.
Customer service and complaint management: You will be responsible for handling customer complaints and queries in a proactive and solution-focused manner.
Our ideal candidate will have:
A successful completion of a commercial or technical training programme: This will provide a solid foundation for your knowledge and understanding of our industry.
A proactive approach: You will be able to develop and implement solutions independently.
A confident and positive attitude: You will contribute to a pleasant working atmosphere and build trust with our customers.
High social competence and friendliness: You will be able to communicate effectively with our customers and colleagues.
Quality awareness and teamwork: You will have a strong sense of quality and will be able to motivate others.
Customer orientation: You will have a strong understanding of customer-focused thinking and will apply this in your daily work.
Experience in the automotive industry is desirable but not essential.
We offer:
A balanced work-life balance: With 30 days' holiday per year, we support you in balancing your work and personal life.
Career paths that inspire: Discover various career opportunities and develop your talents in a supportive environment.
A role with meaning: Take on responsible tasks that make a real difference.
A motivated team: Work with a team that is not only qualified but also passionate about their work.
A modern working environment: Enjoy a workplace equipped with modern technology and a professional atmosphere.
Health and well-being: Benefit from additional protection through our company's health insurance and stay fit and mobile with our bike leasing programme.
Attractive employee offers: Enjoy exclusive discounts and special conditions offered to our team members.
Unique insurance services: Take advantage of special offers from our in-house insurance agency, tailored to your needs.
If you have any questions, please contact:
Kai Wortmann, Recruiting
Tel.: 0231 57703 406