Workplace Assistant

The Workplace Assistant is the first point of contact for employees, candidates, customers, and vendors. This role provides front-desk coverage, visitor management, workplace & facilities support, and administrative coordination to ensure a safe, welcoming, and well-operated office environment.

This position also supports day-to-day office operations and facilities coordination, helping maintain workplace functionality, address routine issues, and ensure continuity of operations in a high-visibility, professional setting.

Responsibilities:

• Manage front-facing responsibilities with professionalism, including greeting visitors, handling inquiries, and maintaining a positive organisational image.
• Organise and coordinate schedules, appointments, and multiple priorities simultaneously.
• Develop excellent written and verbal communication skills, interacting effectively across teams and with external stakeholders.
• Track, manage, and follow up on tasks, projects, and administrative processes.
• Support operational workflows, including data entry, documentation, and cross-functional coordination.
• Proficient in workplace tools and systems, including Slack, Microsoft Teams, Envoy, Confluence, and Microsoft Excel.
• Familiarity with submitting and managing facilities requests and handling basic IT support requests or ticketing systems.
• Ability to work independently while also collaborating effectively in a team environment.
• Strong problem-solving skills and adaptability in fast-paced or dynamic settings.
• Customer-service mindset with a focus on responsiveness, professionalism, and efficiency.

Physical Demands:

• Prolonged periods of sitting at a desk and working on a computer.
• Occasional standing and walking within the office.
• Manual dexterity to operate a computer keyboard, mouse, and other office equipment.
• Visual acuity to read screens, documents, and reports.
• Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies.
• Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages).

Additional Information:

• Benefits: Medical Insurance, Dental and Vision Insurance, Time Off, Parental Leave, Competitive Salary, Retirement Plan, Stock Options, Life and Disability Insurance, Pet Insurance.
• Free lunch benefit and unlimited free drinks and snacks in the office.