Description
About the Role
Anthropic is seeking a Certification Development Lead to build and scale a best-in-class certification program for our partner ecosystem.
We've launched our first certification, the Claude Certified Architect, Foundations (CCA-F), and now we need someone to turn that first credential into a comprehensive, multi-tiered program that our systems integrator, consulting, and technology partners rely on to demonstrate real competence with Claude.
This is a 0-to-1 build. You'll define the certification strategy, design the credential architecture, and build the program infrastructure from the ground up, all with our partner audience at the center.
You'll work at the intersection of program design and subject matter expertise: identifying what partners need to know, structuring the path to get them there, and collaborating with internal SMEs to ensure the content reflects how Claude actually works and where it's headed.
The systems and tooling that deliver certifications are being built by a separate team; your focus is the program itself, the credentialing framework, the partner experience, and the cross-functional relationships that keep it all connected.
Responsibilities
- Own the end-to-end certification program: define the vision, build the credentialing framework, and establish the multi-tiered certification path that scales with Anthropic’s partner ecosystem
- Design certification architectures, competency frameworks, and assessment methodologies that measure real applied skill, not just content exposure
- Build with the partner audience in mind: understand the needs, workflows, and incentives of SI, consulting, and technology partners, and design credentialing experiences that meet them where they are
- Collaborate with internal subject matter experts across Applied AI, Product, and Engineering to translate Claude’s evolving capabilities into rigorous, current certification content
- Partner with trainers and to ensure alignment between training delivery and credentialing requirements, so the learning journey and credential path reinforce each other
- Work cross-functionally with Partnerships, GTM Productivity, and Revenue Operations to connect certification outcomes to partner performance, pipeline attribution, and ecosystem health metrics
- Define and manage relationships with credentialing vendors and collaborate with the systems owner on platform and delivery infrastructure decisions
- Establish quality standards for assessments including validity, reliability, and fairness, and use assessment data to continuously improve the program
- Build the operational processes around certification lifecycle management: development, launch, renewal, versioning, and retirement of credentials as Claude’s capabilities evolve
Requirements
- 7+ years in certification program design, credentialing, developer education, or partner enablement, with demonstrated experience building programs from scratch, not just maintaining existing ones
- A track record of 0-to-1 builds: you’ve stood up a certification or credentialing program where one didn’t exist before, defined the strategy, earned stakeholder buy-in, and shipped it
- Deep understanding of partner ecosystems, particularly SI and consulting partner audiences, and the ability to design certification experiences that drive real adoption and competency within those organizations
- Strong educational design instincts: you think in terms of competency frameworks, learning progressions, and what it actually means to demonstrate mastery versus having been exposed to content
- Experience with assessment methodologies beyond multiple-choice, including performance-based assessment, portfolio evaluation, or scenario-based testing that measures applied skill
- Baseline fluency with AI and technology products, with the ability and curiosity to learn Claude’s product suite deeply enough to articulate the “why” behind each certification tier and competency requirement
- Clear, structured communication and the ability to work with non-education stakeholders (partnerships, sales, engineering) while maintaining rigorous program standards
- Comfort operating in ambiguous, fast-moving environments, making decisions with incomplete information, and iterating quickly based on partner and internal feedback
Preferred Qualifications
- Experience managing relationships with credentialing vendors (Pearson, Credly, or similar) and navigating the operational complexity of third-party certification delivery
- Familiarity with certification program economics: pricing, packaging, and the business model decisions that make a program sustainable
- Background in technical credentialing specifically, such as cloud certifications (AWS, GCP, Azure) or developer platform credentials
- Knowledge of psychometrics, credential validation, or assessment quality frameworks
- Experience benchmarking and learning from best-in-class programs from peer organizations
- Prior work at a high-growth technology company navigating rapid product change
Logistics
- Annual compensation range: $270,000-$365,000 USD
- Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
- Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
- Minimum years of experience: 7+ years
- Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time
- Visa sponsorship: We do sponsor visas!