Description
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.
As a Senior Solutions Engineer, you will work closely with our Enterprise prospects and customers in Greater China region to educate, empower, and ensure their success on the Cloudflare platform. You will leverage your technical expertise in Cloudflare’s global distributed network and technology to find best-fit solutions for prospects, to train and onboard new customers via video-conference, in person, or through documentation, and to support the long-term success of the customer.
Responsibilities
- Technical keystone through the entire sales cycle - pre and post sales
- Work closely with Enterprise prospects and customers in Greater China region
- Educate, empower, and ensure their success on the Cloudflare platform
- Leverage technical expertise in Cloudflare’s global distributed network and technology
- Find best-fit solutions for prospects
- Train and onboard new customers via video-conference, in person, or through documentation
- Support the long-term success of the customer
What We're Looking For
- Passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms
- Naturally curious, and an avid builder who is not afraid to get your hands dirty
- Appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare
Additional Experience
- Ability to manage a project, work to deadlines, and prioritize between competing demands
- Hands on technically
- Understanding of “how the internet works”
- Know the differences between TCP & UDP, and understand what kinds of applications may favor one over the other
- Can explain the difference between authoritative DNS & recursive DNS
- You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike
Bonus Points
- Previous experience in a sales or consulting role covering East China region
- Fluency in Mandarin and English to support regional customers
- Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills
- You've built a web application before, or contributed to an existing application in a meaningful way
- You can describe the differences between CSRF, XSS and SQLi in detail, and Cloudflare’s role in defending against them
- Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2
What Makes Cloudflare Special?
- We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul.
- Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
- Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
- Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.
- 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.