Description
At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
As a Digital Sales Representative 2, you will be responsible for net new customer acquisition, solution selling, and closing deals within our Self Service accounts. You will work with customers across all verticals to understand their business and technical requirements, and design a solution for their specific use case needs.
Responsibilities:
- Be an owner: Responsible for net new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction.
- Wear the customer's shoes: Work with customers to understand their business and technical requirements.
- Empower others: Work with cross-functional internal teams to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform.
- Don't settle: Passionate about what you do, able to think outside of the box, and have world-class interpersonal and communication skills to make complex technical and financial details sound simple.
- Ruthlessly prioritize: Ability to balance competing priorities and manage multiple projects/deals at the same time.
- Draw the owl: Passion and ability for thinking outside the box, building out new processes, and helping the team to build a playbook along the way.
Qualifications:
- At least 1 year of sales development/business development experience at a technology company or 1+ years of closing experience in another industry.
- An understanding (or interest to understand) the cloud computing/communications business model and excitement for selling to a technical audience while utilizing a solution-oriented approach to selling.
- Strong written and verbal communication skills, with the ability to effortlessly make complex technical and financial details sound simple.
- Technical solutions selling experience and enjoys working with real customers-- listening to them and solving problems.
- High adaptability, with comfort trying new things and building within a rapid-paced environment.
Travel may be required to participate in project or team in-person meetings.
What We Offer:
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.