Description
We are seeking a talented, sales-oriented Beauty Sales Consultant to join our team at CVS Health. As a Beauty Sales Consultant, you will provide friendly, knowledgeable sales service to every client who enters the store's beauty zone and strive to build a personalized, robust basket for each customer.
Customer Sales Experience
- Seek out customers to ensure they have a fantastic beauty advisor experience through personalized sales service based on customer needs, effective upselling and suggestive selling, as well as subsequent follow-up contact to build lasting relationships.
- Engage in conversation with each customer as they enter the beauty zone; listen to and be sensitive to the customer's information, be conscious of their needs and provide specialized sales advice.
- Maneuver in a conversation to stimulate a different thought process.
- Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible.
Operational
- Using the facilities provided, explain how various products help the customer address their needs by educating them of the proper usage and benefits and leveraging the CVS beauty monthly sampling program to build relationships.
- Participate in and represent company sales programs or events that positively impact business.
- Create and maintain product displays, end caps, and other beauty-specific promotional materials supporting key brands, corporate initiatives, and local advertising efforts.
- Maintain a beautiful and clean zone by keeping your assigned area well-stocked, well-merchandised, and compliant with hygiene standards for a positive shopping experience.
- Ensure that all CVS tester sanitation, hazardous waste disposal, and tool cleansing policies are executed in a timely and compliant manner.
Training & Personal Growth and Development
- Complete initial 30/60/90-day onboarding training with ongoing training/educational programs to ensure sales, product knowledge, and selling skills are current.
- Execute the established sales plan by meeting the sales budget and tracking your progress to success.
- Participate in sales training meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and exceptional customer care.
- Compete with yourself to beat prior sales goals and max out sales budget.
- Maintain a professional appearance in compliance with company guidelines at all times.
- Be plugged in, curious and excited about all of the latest beauty trends and techniques.
- Seek to further your product knowledge and client service skills.
Why You'll Love Working Here!
- Exposure to the latest and greatest product in the industry through brand interaction, training, and more.
- Free samples!
- Brand partners and other colleagues will present and discuss new and upcoming products and provide training on various initiatives.
- You will be helping people on their path to better health.
Physical Requirements
- Physical abilities to support the essential functions of the role, such as standing and/or moving throughout the store for the majority of work time to provide excellent customer service and beauty consulting.
- Able to stoop, kneel or crouch, and reach or grasp objects, including objects on lower shelves.
- Able to perform duties requiring manual dexterity.
Required Qualifications
- Sales oriented.
- Ability to use sales data with product/brand knowledge to meet sales and beauty service goals.
- Strong interpersonal, organizational, and communication skills.
- Goal-driven, with an ability to multi-task.
- Ability to work independently and as an integral part of a team in a fast-paced environment, handle multiple priorities, and quickly learn new procedures.
- Available to work a flexible retail schedule.
- Ability to perform the tasks listed throughout the job description.
- Must demonstrate the ability and willingness to perform ear-piercing services.
- In specific CVS stores, we require bilingual beauty advisors that can speak to customers in both English and Spanish.
- Must be at least 18 years old.
Preferred Qualifications
- Prior Beauty Sales Experience.
- Current knowledge of beauty products and brands.
- Strong passion for beauty.
- High school diploma or equivalent preferred.
Benefits
- Medical, dental, and vision coverage.
- Paid time off.
- Retirement savings options.
- Wellness programs.