Account Executive, Mid-Market

We are seeking a dynamic and experienced Account Executive to join our team. In this role, you will play a pivotal part in propelling our new business growth in the Mid Market and Enterprise segment, leveraging your expertise to foster and maintain key client relationships.

As an Account Executive, you will be responsible for championing Intercom's product by driving its adoption and growth within the Mid-Market and Enterprise segment. You will oversee the complete new business sales cycle for Mid-Market/Enterprise customers, from initial outbound to closing deals, utilizing a consultative values-based sales approach.

Key responsibilities include:

• Product Evangelism: Champion Intercom's product by driving its adoption and growth within the Mid-Market and Enterprise segment.
• Sales Cycle Management: Oversee the complete new business sales cycle for Mid-Market/Enterprise customers, from initial outbound to closing deals, utilizing a consultative values-based sales approach.
• Forecasting & Reporting: Deliver accurate sales forecasts and provide clear visibility on revenue performance.
• Product Knowledge: Maintain comprehensive and up-to-date knowledge of our evolving products and sales processes.
• Tailored Demonstrations: Develop and present customized product demonstrations to meet specific client needs.
• Team Development: Engage in mentoring and development activities within the sales team.
• Customer Advocacy: Represent the voice of the customer to internal stakeholders, including Marketing and Product teams.

Requirements include:

• Sales Expertise: Minimum of 5+ years of experience as an Account Executive, with at least 3+ years in SaaS.
• Track Record: Proven success in meeting and exceeding sales quotas.
• Communication: Exceptional written and verbal communication skills.
• Problem Solving: Strong ability to navigate and solve challenges in a fast-paced environment, handling both inbound and outbound opportunities across various industries and company sizes.
• Closing Skills: Demonstrated ability to close net new business in a competitive landscape.
• Growth Mindset: Exhibits intellectual curiosity, ambition, and a continuous learning attitude.

Benefits include:

• Competitive salary and equity in a fast-growing start-up
• Catered lunch every weekday, plus a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated
• Flexible paid time off policy
• Healthcare stipend towards private health insurance for you and your partner/spouse
• MacBooks are our standard, but we also offer Windows for certain roles when needed