Description
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.
As a member of the growing team of product managers, your responsibilities include:
- Own the product vision for your area. Ensure that it aligns with the overall product and company vision.
- Be an expert on the domain, the market, the trends. Evangelize the vision constantly so all stakeholders are aligned, have context and understand where we are going.
- Represent the customer. Be the champion and voice of customers. Build intimate, personal customer relationships. Bring the customer's voice into the creation process.
- Manage the roadmap. Make tough tactical prioritization decisions while helping the company think long-term. Build trust with stakeholders by maintaining an understandable, accurate roadmap.
- Author use cases and prioritize requirements. Translate market observations and customer feedback into a prioritized product backlog. Author use cases based on specific real-world product applications and extrapolate detailed product requirements for the scenarios.
- Collaborate across teams. We win or lose as a team. Product managers play a critical role in creating alignment between engineering teams and stakeholders. A collaborative attitude is essential to the job.
- Measure success. Own the measures used to define success for your product. Success measures must be defined at the inception of a product and tracked throughout its lifecycle. Make measures visible to all stakeholders and interpret them into actionable conclusions and new hypotheses.
- Develop new opportunities. With your finger on the pulse of the market, the customers and the engineering teams, you are uniquely positioned to discover and develop new opportunities.
Desirable Skills, Knowledge, and Experience: The ideal candidate is entrepreneurial-minded and thrives in a fast-paced and goal-driven environment. You have outstanding communication and collaboration skills and are able to work with a diverse group, get consensus, and drive the product forward. You are execution focused and emphasize getting things done while paying attention to important details.
- BS/MS in a technology- or business-related field
- Experience in building, configuring or using Load Balancing products, specifically with a focus with both public and private traffic load balancing.
- 5+ years of product management or equivalent experience with demonstrated ability to discover opportunities, and then define and deliver products
- Exceptional communication, presentation, organizational and analytical skills
- Demonstrated ability to lead, drive consensus and deliver in a matrix organization with multiple stakeholders
- Must be able to define and manage complex process and/or product issues of a broad scope using independent judgment
- Experience balancing execution, agility, and culture at a fast growing business.
- Strong technical abilities. You are intimately familiar with modern software development practices used to build and deploy applications. You've preferably been working full time on a software delivery team.
- Strong customer and stakeholder empathy. You must be not only the voice of the customer, but at various times the voice of marketing, finance, engineering, support and ops. You must be able to channel many points of view.
- Working knowledge of how the internet works at layers 3 through 7.
Bonus Points:
- A solid understanding of RESTful API design & documentation.
- Ability to validate early ideas through quantitative and qualitative methods (A/B and multivariate testing, user testing, etc).
Experience in user experience (UX) design a plus.
- Hands-on experience with command-line tools used for interacting with APIs, debugging and testing (e.g. curl, dig, etc.)
- Scripting/programming experience (Python, Go, etc.) and/or experience with web frameworks
- Domain expertise (e.g. as a practitioner or technology provider) in several of: HTTP content delivery, network performance, browser technologies and Internet security.
- Pricing strategy and revenue forecasting experience.
Compensation:
- For Bay Area based hires: Estimated annual salary of $179,000 - $246,000
- For New York City, Washington, Washington D.C. and California (excluding Bay Area) based hires: Estimated annual salary of $172,000 - $237,000
- For Colorado based hires: Estimated annual salary of $156,000 - $215,000
Equity:
This role is eligible to participate in Cloudflare’s equity plan.
Benefits:
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!