Sales and Service Advisor

We are seeking a Sales and Service Advisor to join our team in CUAUHTEMOC. As a Sales and Service Advisor, you will be responsible for improving the customer experience at our branch by providing excellent service and promoting our products and services to existing and potential customers.

Key Responsibilities:

• Improve the customer experience at our branch through excellent service and according to the needs of the branch.
• Promote our products and services to existing and potential customers, referring them to promoters or alternative channels to help increase profitability at the branch.

Requirements:

• Bachelor's degree in Economics, Administration, or Finance (or equivalent).
• At least 6 months of experience in customer service and/or sales, preferably in the financial sector.
• Availability to work from Monday to Saturday.

Skills:

• Customer orientation and sales skills.
• Teamwork.
• Results-oriented/problem-solving approach.
• Adaptability to change.

Benefits:

• Direct employment by the bank.
• Competitive salary.
• Quarterly performance bonus.
• Year-end bonus.
• Vacation pay.
• Life insurance.
• Major medical insurance.
• Credits.
• Discounts on bank products.
• Participation in sustainability/responsibility social programs.
• Discounts at over 9,000 establishments.
• Career development plan according to your aspirations.