Description
We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
As a Transcon Agent in our Franklin, WI location, you will work in a Weekend Day Hybrid role, Monday and Friday 9am-6pm, Saturday and Sunday 6am-7pm, with Tuesday through Thursday off.
Major duties and responsibilities include:
- Ensuring smooth and timely freight process flow
- Accurate and timely data entry into our operational system
- Tracking and tracing Transcon files and reporting
- Accurate and timely client and vendor billing
- Ensuring delivery of freight and timely clearance when applicable
- Interacting with customers to arrange their shipments to meet their service standards
- Contributing to and maintaining good relationships with suppliers
- Meeting compliance at all times
- Networking and communicating effectively with timely responses to emails and requests
- Meeting KPI standards in accordance with Company policy
- Understanding customers' procedures and maintaining updated internal DLSOPs
Qualifications:
- 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
- Understanding of ocean documentation process a plus
- Effective interpersonal skills, including proven abilities to listen, comprehend, and communicate clearly and concisely
- Pro-active and strong organizational skills
- Good computer skills (Excel, Word)
- Hazardous Materials certification (preferred)
- Fluent in English
Expeditors offers excellent benefits, including:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
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