Transcon Agent (3rd Shift Mon-Fri, 10pm to 7am)

We take care of our employees, and they take care of our customers! Become a member of a global community!

The international logistics industry relies on companies like Expeditors to keep global trade moving. At Expeditors, you'll find a professional, friendly environment that fosters innovation and customer service.

Job Summary As a Transcon Agent, you will play a critical role in ensuring the smooth and timely flow of freight. Working 3rd shift, Monday to Friday, from 10pm to 7am, you will be responsible for:

• Ensuring accurate and timely data entry into our operational system
• Tracking and tracing Transcon files and reporting
• Managing client and vendor billing
• Coordinating freight delivery and clearance
• Interacting with customers to arrange shipments that meet their service standards
• Building and maintaining good relationships with suppliers
• Meeting compliance requirements and responding to emails and requests in a timely manner
• Achieving KPI standards in accordance with company policy
• Understanding customer procedures and maintaining updated internal DLSOPs

Requirements

• 6 months to 1 year of related experience and/or training; or equivalent combination of education and experience
• Understanding of ocean documentation process a plus
• Effective interpersonal skills, including proven abilities to listen, comprehend, and communicate clearly and concisely
• Pro-active and strong organizational skills
• Good computer skills (Excel, Word)
• Hazardous Materials certification (preferred)
• Fluent in English

Benefits

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus