Transcon Agent

We take care of our employees, and they take care of our customers! Become a member of a global community!

The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Major Duties and Responsibilities:

• Customer Service:
• Execute shipment requests for customers
• Source capacity with approved service providers
• Communicate effectively and timely with customers, vendors, and internal Expeditors network
• Monitor and action email boxes daily
• Ensure accurate and timely EDI communication to customers and service providers
• Maintain strong relationships with customers and service providers

• Operations:
• Responsible for the management of accurate and timely data entry into the operating system
• Track and Trace shipments as required
• Event Code Management
• Assist with booking amendments with carriers if requested by the customer
• Ensure accurate and timely POD’s are received and imaged into the document imaging system

QUALIFICATIONS:

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
• Understanding of ocean documentation process a plus
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro-active, strong organizational skills
• Good computer skills (Excel, Word)
• Hazardous Materials certification (preferred)
• Fluent in English

ADDITIONAL INFORMATION:

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus