Technical Trainer (Mortgages & Financial Planning)

As our Technical Trainer, you'll play a key role in developing the knowledge, skills and confidence of colleagues across our Mortgages and Financial Planning.

Key responsibilities include:

• Designing and delivering technical, regulatory and sales learning through workshops, virtual training, coaching and blended learning solutions.
• Leading induction and onboarding programmes for new colleagues.
• Creating and maintaining high-quality learning materials, assessments and digital learning resources.
• Supporting supervisors with competence assessments, observations, role plays and coaching activity.
• Delivering targeted development interventions where knowledge, performance or behavioural gaps have been identified.
• Helping colleagues achieve and maintain professional competence standards and qualifications.
• Supporting Performance Improvement Plans (PIPs) through tailored learning and development activity.
• Analysing learning and competence data to identify trends, recurring development needs and opportunities for improvement.
• Working closely with Compliance, HR, Supervisors and business leaders to ensure learning remains aligned to regulatory requirements and business priorities.
• Contributing to a culture of continuous learning, professional development and outstanding client outcomes.

We'd love to hear from you if...

• You have experience in technical training, learning & development, coaching or competence within financial services.
• You hold a recognised mortgage qualification (such as CeMAP) and a Level 4 Financial Planning qualification (or equivalent).
• You have strong technical knowledge of mortgages and/or regulated financial planning.
• You can simplify complex regulatory and technical topics into engaging, practical learning.
• You have experience supporting competence assessments, coaching and professional development.
• You build strong stakeholder relationships and are passionate about helping people succeed.

What do we offer in return?

• A career that you define. At Howden, we value diversity – there is no one Howden type.