Werkstudent Medisch Acceptatie

At Insify, we believe entrepreneurs shouldn't worry about insurance. We're building transparent, fair, and fully digital insurance for people who work for themselves. As a Medical Acceptance Work Student, you'll be the first point of contact for our customers during one of the most personal moments of their entrepreneurship. You'll work closely with medical specialists to ensure smooth, accurate, and customer-focused applications.

Responsibilities:

• Handle customer contact via phone, email, and chat, explaining complex insurance policies and medical decisions in an understandable way.
• Manage data, requesting medical records from GPs and specialists, checking completeness, and processing them accurately in our system.
• Collaborate with specialists, summarizing information, identifying complex issues, and maintaining clear communication.
• Perform administration tasks, updating customer data, processing policy changes, and monitoring deadlines.

Requirements:

• Currently studying, preferably in a field related to healthcare, communication, or business.
• Available for 24-32 hours per week.
• Excellent Dutch language skills, both written and spoken.
• Organized, able to switch between tasks, and meet deadlines.
• Customer-focused with a genuine desire to help others.
• Willing to take the WFT exam as part of professional development.

Benefits:

• Market-competitive compensation.
• 25 vacation days, plus an extra free day on Christmas Eve if it's a workday.
• Hybrid working, with two days per week working from home once you're settled in.
• Travel cost reimbursement.
• €50 net per month via Alleo to spend on whatever you want.
• MacBook provided by the company.
• Real team culture with monthly gatherings, quarterly outings, lunch & learns, and more.
• Opportunities for growth and development within the company.