Security and Loss Prevention Officer

Fairmont Pittsburgh, a 4-diamond LEED-certified luxury hotel located in the heart of Pittsburgh, is seeking a Security and Loss Prevention Officer. As a key member of the team, you will be responsible for ensuring the safety and security of our guests, colleagues, and assets.

Responsibilities:

• Monitor security of all spaces and assets throughout your shift
• Collaborate with various departments to safeguard assets and ensure compliance with life safety and security protocols
• Enforce COVID-19 safety protocols for colleagues and guests
• Initiate and coordinate emergency procedures in case of an emergency
• Investigate and report any incidents, accidents, or criminal activity
• Develop and implement internal safety trainings, protocols, and programs
• Coordinate hotel-wide safety trainings with local authorities and outside vendors
• Provide rapid response to guest and colleague incidents, accidents, and emergencies
• Administer first aid as needed
• Ensure accurate and factual reporting of incidents, accidents, and patrol rounds
• Present for VIP arrivals, departures, and high-profile guest functions
• Develop and maintain strong relationships with building security and local authorities

Requirements:

• Minimum 1 year of previous security experience, preferably in a luxury environment
• Ability to remain calm under pressure and prioritize needs
• Excellent problem-solving and reasoning capabilities
• Discretion and confidentiality are essential
• First aid, AED, and CPR certifications are an asset
• Ability to work nights, weekends, and holidays
• Excellent interpersonal and conflict resolution skills
• Strong guest service orientation
• Ability to walk, stand, or sit for extended periods
• Physical demands include lifting up to 50 pounds and working in various weather conditions

What We Offer:

• Competitive salary and flexible benefit plans
• Opportunity for commissions
• Employee rates at Luxe Accor properties in North and Central America
• Learning programs through our Academies
• Opportunity to develop your talent and grow within our property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities