Security Officer

We are seeking a Security Officer to join our team at Hamilton Princess & Beach Club in Bermuda. As a Security Officer, you will be responsible for providing professional and engaging guest service, patrolling all areas and buildings on the property, managing trespassers and unauthorized persons, preparing and distributing electronic swipe cards, conducting security and baggage checks, monitoring CCTV cameras, and responding to guest and staff concerns.

Responsibilities:

• Provide professional and engaging guest service while supporting fellow colleagues
• Patrol all areas and buildings on Hamilton Princess properties
• Manage presence of trespassers and unauthorized persons found on property
• Prepare and distribute electronic swipe cards
• Conduct security and baggage checks as required
• Monitor CCTV cameras and take all necessary actions to secure guests, colleagues, and Hamilton Princess property
• Respond to guest and staff concerns, including first aid and casualty care
• Develop and maintain close and effective working relationships with all supporting departments
• Complete daily log of shift activities and provide appropriate sections to departments within the hotel for follow-up
• Follow and ensure compliance with all corporate, hotel, and departmental policies and procedures

Qualifications:

• Previous Security/Safety experience in a large, multi-building property is required
• Current First Aid and CPR certification is required
• Completion of Fire safety/fire fighter training is an asset
• Willingness to submit to a criminal records check and possess a clean criminal record are required
• Strong written and verbal communication, interpersonal, and conflict resolution skills are required
• Working knowledge of MS Office programs is required
• Proven ability to work cohesively as part of a team in a multi-culturally diverse environment

Physical Aspects of Position:

• Walking: 5-6 hrs/day; Standing: 3-4 hrs/day; Sitting – 1-2 hrs/day
• Bending/Reaching: 3-4 hrs/day; Pushing/Pulling: 4-5 hrs/day
• Physical effort: High
• Visual effort: Moderate
• Environmental stress: High