Rider Engagement Associate

We're looking for a Rider Engagement Associate to join our UAE team. In this role, you'll help us support the execution of rider commercial perks and partnerships, road safety initiatives, and seasonal engagement campaigns across the UAE.

The Rider Engagement team sits within Rider Operations and is responsible for delivering a market-leading proposition for the UAE rider fleet. The team focuses on improving rider experience, engagement, and retention through initiatives such as rider communications, in-person events, perks and partnerships, and intel gathering & reporting.

Here's what your day-to-day might look like:

• Identify and pursue impactful rider benefit partnerships to strengthen Deliveroo's non-monetary rider proposition in the UAE.
• Support the creation and rollout of engaging rider communications and campaigns.
• Support the planning and execution of rider road safety programmes, including hosting workshops and collaborating with internal and external stakeholders.
• Track and report on the success of initiatives.
• Organise and execute in-person rider activities and events.

Our ideal candidate will bring:

• 1–3 years of experience in Operations, Partnerships, Sales, Marketing & Community Engagement.
• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• Strong written and verbal communication skills in English.
• Ability & interest to craft clear and engaging communications for rider campaigns.
• Comfortable conducting market research and external outreach.
• Experience coordinating events, workshops, or engagement initiatives is a plus.
• Proficient in Google Workspace tools and Excel/Sheets, with experience in Canva or similar design tools as a plus.

We offer:

• Make a visible impact every day.
• Learn fast in an entrepreneurial environment.
• Build a career, not just a role.
• Deliver together in an inclusive culture.