Responsable commercial H/F

We are seeking a Commercial Manager to join our team at a 89-room hotel located in Le Chesnay-Rocquencourt.

Mission Revenue Management

• Daily monitoring of rates and availability
• Rate updates
• Implementation of promotions
• Competitive monitoring
• Creation of themed offers (e.g. Valentine's Day, Black Friday, Easter) and local events
• Updating and tracking individual client database (Fols)
• Setting up and updating monthly statistics by segment
• Setting up and updating agency/company statistics
• Updating Corporate and Consortia statistics in Lanyon
• Daily update of current month, M+1, M+2 figures

Group Mission

• Handling group requests from proposal to invoicing: proposal, follow-up, option management, contract, proforma, advance payment tracking, rooming list entry, function sheet, stay tracking, invoicing
• Satisfaction monitoring (questionnaire)
• On-site visits
• Managing LGO (Accor group software): rates and availability; request tracking
• Setting up and tracking group proposal table
• Creating a group database
• Competitor analysis and monitoring
• Proposing group and banquet offers

Commercial Mission

• Prospecting and maintaining primary group, corporate, FIT area
• Prospecting and maintaining Paris IDF group, corporate, FIT accounts
• Tracking and maintaining client database (direct and via Fols)
• Responding to Corporate and Consortia RFPs with Commercial/Sales Direction
• Establishing regular communication with Accor sales teams
• Newsletter Accelerator Accor: possible leverage and implementation with Commercial/Sales Direction
• Tracking 'Club 78' actions
• Individual and group mailings
• Participating in zone meetings, Accor, OTC, training, local actors...
• Creating commercial brochure
• Occasional representation of other establishments in Collection 3A

Monitoring and Hierarchy

• Reporting to Commercial Direction and Sales Direction under GIE supervision
• Daily activity report to Commercial/Sales Direction
• Weekly proposal table to Commercial/Sales Direction
• Weekly 45-minute phone meeting with Sales Direction
• Weekly 45-minute phone meeting with Commercial Direction
• Quarterly physical meeting in Nice with Commercial and Sales Directions

Qualifications

• Bac + 2 in hospitality or business school preferred
• Minimum 2 years of experience in sales and/or hospitality

Additional Information

• Mastery of sales and commercial engineering techniques
• Good relational skills
• Neat presentation
• Listening skills and rapid analysis
• Autonomy and rigour; ability to handle stress
• Perfect mastery of French and English
• Vehicle ownership