Manager, Account Manager | Growth

Job Overview

We're seeking a Manager, Account Manager to lead our growth efforts with existing customers. You'll build and manage a high-performing team of 5-8 Account Managers, focusing on upselling and cross-selling to 80,000+ finance teams.

Responsibilities

• Build and run a high-performing team of 5-8 Account Managers, setting the bar for culture, morale, and daily execution.
• Prioritize team time, engage directly with Account Managers to identify key accounts, and manage quota performance and pipeline generation.
• Forecast business performance to senior leadership on a weekly cadence.
• Hire, develop, and coach Account Managers, providing training on product, buyer personas, and tooling.
• Refine team processes and tooling to improve output and efficiency.
• Represent Account Management cross-functionally, partnering with Sales, CX, CSM, Risk, and Product.

Requirements

• 2+ years of quota-carrying sales or account management experience as an individual contributor.
• 1+ year of experience building and leading account management or sales teams.
• Proven track record of exceeding goals in fast-paced, results-oriented environments, preferably in SaaS or AI companies.
• Passion for hiring, team planning, and development.
• Ability to articulate contractual, technical, and financial value to customers.
• Proficiency with data analytics tools like Salesforce, Looker, and Excel.
• Strong collaboration, influencing, and communication skills.
• High agency and adaptability.

Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental & vision insurance coverage in the US
• 401(k) with employer match
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more
• Relocation expense coverage to NYC or SF (if needed)