Learning Experience Leader

TaskUs is seeking a Learning Experience Leader to create and maintain a positive and professional learning environment in the organization. The successful candidate will design and expand training and development programs aligned with product-specific training methodologies and initiatives.

Responsibilities:

• Set standards and expectations through conduct, work ethic, integrity, and character
• Create and deliver end-user, partner, and distributor training, including curriculum, training, and exams
• Deliver technical preparatory training covering basic skill requirements
• Accomplish projects and motivate trainees through effective training
• Continuously improve training programs and other learning opportunities
• Amend and revise programs as necessary
• Act as content expert and maintain relevant training documents and materials
• Develop and create effective induction programs
• Monitor and review trainees' progress
• Ensure statutory training requirements are met
• Research and present new technologies and methodologies in workplace learning

Requirements:

• 18 years of age or older
• High School Diploma or GED required
• Proficient in Microsoft and Google applications
• Problem solver and critical thinker
• Follow well-defined methods, procedures, reports, forms, and competent aspects of the job
• Can present and facilitate a class discussion
• Energetic, enthusiastic, and creative
• Strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills
• Excellent oral and written communication skills
• Can work in a flexible schedule, including weekends, holidays, and longer hours

Nice to Have:

• At least 1-2 years of working experience in a related field (training or teaching experience)
• Strong leadership skills, with proficiency in handling groups

We offer a comprehensive benefits package, including medical, dental, and vision insurance; 401(k) with company match; and paid time off, including vacation, sick leave, and holidays. The salary range for this position is $54,000.00 - $82,000.00 per year.