Food and Guest Service Representative

We are seeking a part-time Food and Guest Service Representative to join our team at Intermountain Health LDS Hospital. As a Food and Guest Service Representative, you will play a vital role in ensuring that our patients receive exceptional care and service.

Job Summary: Performs a variety of food and guest service duties under general supervision. This position includes the following roles, which will vary by facility need: patient meal tray assembly and delivery, cashier, food assembly, food serving, and cleaning.

Responsibilities:

• Delivers and presents trays to patients using the standard process.
• Performs food preparation functions according to system standards (following standard recipe, assembling ingredients) for example, prepares salads, sandwiches, vegetables, and fruit.
• Follows standardized practices relating to Nutrition Services (e.g. dining experience, meal delivery, maintaining required stock levels).
• Performs housekeeping functions including cleaning and sanitizing surfaces, floor care, and equipment (oven, fryer, hoods).
• Performs accurate cash/credit transactions according to system standards and independently resolves basic customer service issues.

Requirements:

• Food Handler Permit or ServSafe certification is required by first day of work.
• One or more year of experience in customer service, food service or patient service is preferred.
• Demonstrated ability to work with modified diets is preferred.
• Demonstrated ability to provide exceptional customer service is preferred.

Physical Requirements:

• Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy.
• Expected to lift and utilize full range of movement to transport, pull, and push equipment.
• Remain standing for long periods of time to perform work.
• Tolerate extremes in temperature such as performing work at a grill or in a refrigerator and tolerate exposure to cleaning chemicals.

Benefits:

• Medical, Dental, Vision, Education Assistance.
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Schedule:

• Part-time, 16 hours per week.
• Availability Needed: Saturday & Sunday for 8hr shifts.
• Variable Shifts Assigned: 6am-2:30, 11:30am-8pm, 3pm-11:30pm.

Pay Rate:

• $17.68 - $22.99 per hour, based on experience.