Domestic Transportation Customer Service

We take care of our employees, and they take care of our customers! Become a member of a global community!

The international logistics industry relies on companies like Expeditors to keep global trade moving. At Expeditors, you'll find a professional, friendly environment that prioritizes customer service and innovation.

As a Domestic Transportation Customer Service representative, you will:

• Ensure smooth and timely freight process flow
• Accurately and timely enter data into our operational system
• Track and trace Transcon files and generate reports
• Manage client and vendor billing to ensure accuracy and timeliness
• Coordinate freight delivery and clearance when necessary
• Interact with customers to arrange shipments meeting their service standards
• Build and maintain good relationships with suppliers
• Meet compliance requirements at all times
• Respond promptly to network communications, emails, and requests
• Meet KPI standards according to company policy

To qualify, you'll need:

• 6 months to 1 year of related experience and/or training; or equivalent combination of education and experience
• Understanding of documentation processes
• Effective interpersonal skills, including active listening and clear communication
• Pro-active approach with strong organizational skills
• Proficiency in computer applications such as Excel and Word
• Hazardous Materials certification (preferred)
• Fluency in English

Expeditors offers excellent benefits, including:

• Paid vacation, holiday, and sick time
• Health plan: medical, prescription drug, dental, and vision coverage
• Life and long-term disability insurance
• 401(k) retirement savings plan (US only)
• Employee stock purchase plan
• Training and personnel development program

The hourly rate for this position is $23-$25, with working hours of either 12-9 M-F and/or 8-5 on weekends.