Description
Join Expeditors, a leading global logistics company, as a Domestic Transportation Customer Service representative in Elkridge, MD. You'll play a vital role in ensuring smooth and timely freight process flow, accurate data entry, and excellent customer service.
Responsibilities:
- Manage freight process flow to ensure timeliness and accuracy
- Perform data entry into operational systems
- Track and trace shipments, providing updates to clients
- Arrange shipments with customers, meeting their service standards
- Maintain relationships with suppliers
- Ensure compliance with regulations
- Respond promptly to emails and requests
- Meet key performance indicators (KPIs)
Requirements:
- 6 months to 1 year of related experience or equivalent education and experience
- Understanding of documentation processes
- Strong interpersonal and communication skills
- Proactive with organisational skills
- Proficiency in Excel, Word, and other computer applications
- Hazardous Materials certification preferred
- Fluency in English
Benefits:
- Paid vacation, holiday, and sick time
- Comprehensive health plan (medical, prescription drug, dental, vision)
- Life and long-term disability insurance
- 401(k) retirement savings plan
- Employee stock purchase plan
- Training and personnel development program
Compensation:
- $23-$25 per hour
- Hours: 12PM-9PM M-F and/or 8-5 weekends
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