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From the employer's careers site First seen 13 Nov 2026

Customs Brokerage Customer Service Agent

Expeditors Grapevine, TX entry full-time

The employer hasn't listed a salary.

Apply on Expeditors

Description

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Major Duties and Responsibilities:

  • Ensure smooth and timely customs process flow
  • Ensure accurate and timely data entry into our operational system
  • Track and Trace Custom files and reporting
  • Ensure accurate and timely client billing
  • Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customer's instructions and expectations.
  • Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
  • Assist with verification of customs declaration information and the submission of such to the customs authority
  • Ensure compliance at all times to regulations

QUALIFICATIONS:

  • Good knowledge of customs brokerage process, customs legislation - especially with regards to classification, valuation and origin
  • Understanding of ocean, road and air documentation process
  • Effective interpersonal skills
  • Pro-active approach, strong organizational and computer skills
  • Good computer skills (MS Excel, MS Word)
  • Fluent in English

ADDITIONAL INFORMATION: Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

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Skills

Required

  • customs brokerage
  • customs legislation
  • classification
  • valuation
  • origin
  • MS Excel
  • MS Word
  • English

Ready to apply?

You apply with the employer directly. Their original posting is here: https://jobs.smartrecruiters.com/Expeditors/744000156426749-customs-brokerage-customer-service-agent

Apply on Expeditors