Agent/Lead Agent - Distribution Warehouse

Expeditors Ho Chi Minh City is recruiting Agent/Lead Agent - Distribution Warehouse.

Working Place: Expeditors Warehouse: No.9, DT 743 Street, Dong Hoa Ward (Binh Duong), Ho Chi Minh City. Position Reports To: Supervisor/Assistant Manager - Distribution Warehouse

Key Responsibilities:

• Daily process and input of all customer orders and distribution accounts.
• Check and compare documents, issue Inbound Receiving Manifests and Delivery Orders to Service providers.
• Provide daily operational reports that are accurate and timely.
• Run stock reports to check for product availability.
• Generate all related paperwork and necessary information required for customer work orders, checks all orders for special requests and posts inventory records.
• Perform accurate and timely data entry for receiving order allocation, shipping and inventory management.
• Coordinate special, last minute shipping requests with the Transportation and Operations Departments, expediting any order, as necessary.
• Trace orders as required and notifies customers of any activity concerning their order.
• Constantly liaise service providers to get updates relating product handling, delivery and distribution in assigned time frame.
• Receive and process all relevant reports from service providers.
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity.
• Maintain excellent working relationships with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and efficient manner.
• Meet compliance at all times to regulations.
• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
• Support other product teams in operations tasks when required.

QUALIFICATIONS:

• University/ College degree or equivalent qualifications.
• Experiences in Warehouse / Contract logistic service provider is an advantage.
• Good English communication.
• Good PC knowledge.
• Willing to put in extra hours, as required.
• Well-organized, innovative, self-motivated.
• Able to work well in team, under high pressure and tight deadline.
• Good problem-solving skill.

PACKAGE:

• Includes base salary, 13th month salary, and attractive bonus.
• Annual Leave.
• Health Plan: Medical Package.
• Accident Insurance.
• Social, Health and Unemployment Insurance.
• Mobile phone allowance, company car, Grab account.
• Training and Personnel Development Program.