Core Solution Engineer

We are looking for a Core Solution Engineer to support our SMB business in Brazil.

This role requires someone who can combine strong business acumen, an AI-first mindset, and the ability to operate effectively in a high-volume environment.

Key Responsibilities

• Partner with Account Executives to qualify opportunities and identify where Solution Engineering can have the greatest impact.
• Lead effective discovery conversations focused on business challenges, priorities, KPIs, and desired outcomes.
• Translate business needs into compelling Salesforce solutions and customer stories.
• Deliver demos, presentations, workshops, and technical validations with speed and quality.
• Operate effectively in a high-volume SMB environment, balancing multiple opportunities and prioritizing based on business impact.
• Use AI tools as part of the daily workflow to accelerate customer research, discovery preparation, solution design, demo creation, prototyping, and follow-up.
• Position Salesforce across CRM, Data, AI, Agentforce, and the broader platform.
• Collaborate with Specialist SEs and other teams when deeper product expertise is required.
• Continuously experiment with new AI technologies and identify ways to improve pre-sales productivity and customer engagement.

What We’re Looking For

• Strong business acumen and ability to connect technology to measurable customer outcomes.
• Experience in Solution Engineering, Pre-Sales, Consulting, SaaS, CRM, or similar roles.
• Understanding of the Salesforce platform and ecosystem.
• Strong interest and practical experience with AI tools such as ChatGPT, Claude, Gemini, Codex, or similar technologies.
• Ability to use AI to improve productivity, create prototypes, research customers, and prepare customer-facing experiences.
• Comfortable working in a fast-paced, high-volume environment with multiple opportunities at the same time.
• Strong discovery, storytelling, presentation, and communication skills.
• Ability to learn quickly, experiment, and work with autonomy.
• Strong collaboration and partnership with Sales.
• Portuguese fluency and professional English. Spanish is a plus.

Nice to Have

• Experience with Agentforce, Data Cloud/Data 360, APIs, automation, Salesforce certifications, prompt engineering, AI agents, vibe coding, or rapid prototyping tools.