Coordinator - Sales Operations

We are seeking a Coordinator - Sales Operations to join our team in Ho Chi Minh City.

As a Coordinator - Sales Operations, you will take responsibility for inquiries from customers and support DSEs to secure business opportunities. You will perform the best customer service to ensure high customer satisfaction, communicate service issues to Department Managers/Supervisors, monitor sales tasks and ensure fulfillments, and be responsible for company system inputs and updates.

Your key responsibilities will include:

• Supporting DSEs to secure business opportunities
• Providing excellent customer service to ensure high customer satisfaction
• Communicating service issues to Department Managers/Supervisors
• Monitoring sales tasks and ensuring fulfillments
• Updating company systems
• Collaborating with other branches related to sales issues
• Assisting the District Sales Manager in updating and monitoring business opportunities
• Assisting the District Sales Manager in running sales weekly meetings and taking minutes
• Taking on additional tasks as required

To qualify for this role, you should have:

• The ability to communicate in Chinese, Korean, or Japanese
• A university or college degree, or equivalent combination of education and experience
• At least 1 year of experience in Expeditors or the industry
• Knowledge of required company operating systems and PC skills, including MS Word, MS Excel, and MS PowerPoint
• Demonstrated customer service skills and proven interpersonal skills

We offer an excellent benefits package, including base salary, 13th month salary, attractive bonus, annual leave, health plan, accident insurance, social, health, and unemployment insurance, mobile phone allowance, company car, Grab account, and training and personnel development program.