Chef de rang

The Mercure Paris Porte de Versailles Expo hotel, which has recently been fully renovated with 388 rooms, 17 meeting rooms, and a fitness centre, is looking for a full-time Chef de Rang to join its restaurant team.

As a Chef de Rang, you will be responsible for ensuring customer satisfaction in your area. Your duties will include:

• Providing a warm and personalised welcome to customers
• Offering attentive and tailored service to meet customer needs
• Listening to customer feedback and following up on it
• Building good relationships with customers, advising them, and encouraging loyalty
• Having in-depth knowledge of the restaurant offer and showcasing it
• Participating in and coordinating service
• Adapting your organisation, work pace, and interpersonal skills according to customer flow and type
• Ensuring the maintenance of equipment at your disposal
• Applying procedures and policies defined by the brand and hotel
• Embodying the Heartist spirit in interactions with customers

You will also be expected to:

• Make suggestions and advise customers on different services
• Be attentive and respectful of customer requests
• Increase sales revenue through additional sales techniques and promote other points of sale in the establishment
• Contribute to customer loyalty through high-quality service