Description
We are seeking a Bank Advisor to join our team at Postbank Filialvertrieb AG in Lübeck.
As a Bank Advisor, you will independently advise customers on financial products and take responsibility for customer care in the branch.
Your tasks will include:
- Providing independent and needs-oriented advice to customers on financial products
- Identifying and utilising cross-selling potential beyond your own product range
- Using provided consulting tools to ensure high-quality advice and service
- Building and maintaining customer relationships through personal and telephone contact
- Organising your workday independently, acquiring appointments, and taking on pre- and after-sales activities
- Working with colleagues in the branch and specialised advisory units to tap into further consultation potential and achieve sales targets
To be successful in this role, you will need:
- A completed commercial apprenticeship, ideally as a bank clerk, or several years of professional experience, preferably in customer consulting or sales
- Sales orientation and interest in financial topics and economic interrelationships
- Proficiency in using digital applications and being able to quickly adapt to new systems
- Excellent customer and service orientation, with a willingness to engage with people from diverse backgrounds
- Strong communication and negotiation skills, with the ability to work independently and as part of a team
- Verifiable knowledge of financial products and services
- Fluency in German; additional language skills are welcome but not required
In return, we offer:
- A secure, permanent, and responsible job in a motivated and supportive team
- Competitive salary, Christmas and holiday bonuses, and attractive performance-related remuneration
- A 38.5-hour workweek for a balanced work-life balance
- Opportunities for career advancement and professional development
- Comprehensive benefits package, including health and wellness programs, financial security, and social networking opportunities
If you're looking for a challenging and rewarding role in banking, we'd love to hear from you!
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