Assistant Front Office Manager

We are a young, dynamic, and open-minded team committed to a friendly and casual culture. Our 25hours Hotel Terminus Nord is located right in front of the North Train Station. We value teamwork, professionalism, and mutual respect.

As the Assistant Front Office Manager, you will join our Front Office team of 16 people. Your mission is to ensure our guests have a great experience from check-in to check-out.

Responsibilities:

• You will assist in developing and motivating colleagues while creating a positive work environment.
• You will help manage schedules, service organization, and various files using our Front Office Management system.
• You will ensure tasks are completed on time and instructions are passed between shifts.
• You will verify that procedures for welcoming guests are respected by the team.
• You will maintain a clean workspace and lobby.
• You will remain calm under pressure, even during peak check-in times.
• You will master the art of upselling and share your expertise with colleagues.

Qualifications:

• You have a hospitality background and at least 2 years of experience as a Team Leader.
• You speak French and English fluently.
• You are a source of inspiration for colleagues and guests, and you know Paris well.
• You bring your personality and skills to the role.

Additional Information:

• Enjoy free stays in our 25hours hotels (10 nights per year).
• Get exclusive discounts on Accor and Ennismore hotels.
• Benefit from 10 guaranteed public holidays and an extra day off on your birthday.
• Receive 95% reimbursement for your Navigo pass.
• 13th month salary.
• Profit-sharing scheme.
• Monthly seniority bonus (after 2 years).
• Access to Ennismore training platform.
• Internal events and activities.