Description
We are seeking a General Manager to lead and oversee all aspects of shop operations at Pret. As a General Manager, you will be responsible for driving sales and profitability, creating a positive and inclusive work environment, and ensuring full compliance with company policies and health and safety regulations.
You will have a strong grasp of financial performance and be able to prepare and analyse reports such as P&L statements and budget forecasts to identify opportunities for improvement. You will also collaborate with departments like marketing and supply chain to implement initiatives and achieve business goals.
To succeed, you will need to bring leadership experience from the hospitality industry, excellent communication and problem-solving skills, and a sharp eye for detail.
The perks
- 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us
- Free private medical cover, with the option to add family or partner at an additional cost
- 4% of your pension contribution matched by Pret, rises to 5% after 5 years
- Life assurance at 3x annual salary
- Loyalty award for 5, 10, 15, 20 years' service
- Flexible Benefits Platform packed with lifestyle discounts
- Season ticket loans
- Healthcare cash plan
- Financial wellbeing provisions
- Free mortgage services
- Sabbatical after 3 years
- Opportunities to support our charity, The Pret Foundation
- Comfy free shoes to wear on shift
About you
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day
- Bring your passion: share our passion for exceptional customer service
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special
- Experience needed: You've got experience in retail or hospitality, and you know how to lead a team, drive profit, and deliver great customer experiences,all while keeping energy and standards high
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