Description
We are seeking a Trading Assistant to join our team at WWT Welney. As a key part of our operations, you will deliver an excellent customer service experience for our visitors across admissions, retail, and catering, as well as supporting our holiday cottages and functions.
The role involves working in a fast-paced environment, providing top-notch service to visitors, and contributing to the success of our organisation. You will receive comprehensive training and coaching to excel in this diverse role.
Responsibilities:
- Provide exceptional customer service across various areas of the organisation
- Work flexibly across admissions, retail, and catering operations
- Support holiday cottages and functions as needed
- Develop your hospitality skills and contribute to wetland conservation efforts
Requirements:
- Good communication skills
- Ability to work as part of a team or independently
- Positive engagement with visitors
- Problem-solving skills
- Willingness to learn
Preferred Qualifications:
- Previous catering experience, though not essential
Working Conditions:
- Part-time role, 25 hours per week from 1st March to 31st October, and 33 hours per week from 1st November to 28th February
- Seven-day-a-week operation with regular weekend work and potential for additional hours
Compensation:
- £12.81 per hour
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