Assistant Claims Manager (Product Liability)

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.

As an Assistant Claims Manager (Product Liability), your primary purpose will be to oversee technical and operational functions, including compliance with company standards and industry best practices, ensuring consistent delivery of quality services, overseeing staffing and training needs, and managing budget preparation and profit and loss.

Responsibilities:

• Oversee internal quality review process and report monthly
• Ensure compliance with client internal controls, audit requirements, and service agreement requirements
• Establish business plan with goals and objectives for assigned clients
• Ensure claims management policies and procedures are followed
• Establish and maintain client contacts

Additional Responsibilities:

• Perform other duties as assigned
• Support the organization's quality program(s)
• Travel as required

Supervisory Responsibilities:

• Administer company personnel policies and follow company staffing standards and training recommendations
• Assist with interviews, hire, and establish colleague performance development plans
• Provide support, guidance, leadership, and motivation to promote maximum performance

Qualifications:

• Bachelor's degree from an accredited college or university preferred
• 8 years of claims management experience or equivalent combination of experience and education required, including 1 year of supervisory experience
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Leadership, management, and motivational skills
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiation skills
• Ability to work in a team environment

Work Environment:

• Consideration will be given to reasonable accommodations
• Mental: clear and conceptual thinking ability, excellent judgment, troubleshooting, problem-solving, analysis, and discretion
• Physical: computer keyboarding, travel as required
• Auditory/Visual: hearing, vision, and talking

Salary Range: $90,000 - $112,000 per year

Benefits:

• Comprehensive benefits package, including medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits