Claims Assistant-Professional Liability

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.

We're looking for a Claims Assistant-Professional Liability to provide technical claims support to our professional liability claims staff and customer service to claimants, clients, and vendors.

Primary Purpose: To provide technical claims support to the professional liability claims staff and customer service to claimants, clients and vendors; to perform administrative duties as required.

Essential Functions and Responsibilities:

• Sets up new claim files pursuant to department protocol.
• Prepares monthly and quarterly ad hoc reports per client and/or manager's request.
• Prepares standard form responses as directed by claims staff.
• Handles special mailing and delivery requests.
• Processes claim payments as appropriate.
• Maintains professional liability manuals as directed by management.
• Performs administrative duties as required.

Additional Functions and Responsibilities:

• Performs other duties as assigned.
• Supports the organization's quality program(s).

Qualifications:

• High School diploma or GED required.
• One (1) year clerical or customer service experience or equivalent combination of education and experience required.
• Excellent oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Strong organizational skills.
• Excellent interpersonal skills.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

Work Environment: When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.

Physical: Computer keyboarding, travel as required.

Auditory/Visual: Hearing, vision and talking.

The range of starting pay for this role is $30.00/hour. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.