Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
We're looking for an Insurance Claims Manager - Drought Specialism to join our team in Saint Herblain on a temporary contract due to increased activity related to drought claims.
As a Claims Manager, you will:
- Contact insured clients by phone or email to understand the circumstances of the claim and qualify the file
- Apply insurance conventions and management rules associated with the scope of the file being processed
- Analyse insurance documents, verify completeness, and follow up if necessary
- Explain the treatment process and provide educational guidance
- Schedule expert interventions and coordinate internal and external stakeholders as needed
- Record actions in tools, respect processes, and contribute to a smooth customer journey
The ideal candidate will have:
- A first experience in administrative management, insurance, customer relations, or contact centre
- Good telephone and writing skills
- Ability to manage multiple files simultaneously
- Team spirit and adaptability
- Proficiency in common computer tools
Desirable skills include:
- Experience in insurance or claims management
- Strong analytical and problem-solving skills
- Attention to detail and ability to work autonomously
- Ability to cooperate with internal teams
Benefits include:
- Quarterly bonuses
- RTT (reduction of working time)
- Meal vouchers
- Teleworking (3 days a week after training)
- Flexible working hours
- Leisure CSE (works council)
- Family health insurance (with optional top-up)
- 50% reimbursement of transport costs
The salary for this role is €24,989.
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