Analyst, Sales Engineering

Visa, a global leader in payments technology, is seeking an Analyst, Sales Engineering to support product sales by assisting Specialist Sellers and Account Executives in selling, cross-selling, and upselling Visa Acceptance Solutions products.

The Analyst, Sales Engineering will demonstrate product and service capabilities to customers at a high technical level, overcome customer technical objections for both new and renewal opportunities, and support Proof of Concept and Trials as needed.

Key responsibilities:

• Conduct technical discovery calls and provide proof of value demonstrations for prospective and existing clients.
• Perform technical product deep-dives and showcase API-based demonstrations.
• Create technical architecture diagrams and author technical best practices.
• Document detailed solution requirements and offer pre-sales support in a merchant-facing environment.
• Maintain knowledge of Visa Acceptance Solutions and collaborate with internal and external stakeholders.
• Contribute to the architecture of merchant payment ecosystems by positioning Visa Acceptance Solutions to address business and technical requirements.
• Collaborate with sales teams to acquire new merchants and up-sell/cross-sell to existing merchants.
• Provide ongoing technical expertise and guidance throughout the sales cycle to drive opportunities to closure.
• Support existing merchants as their needs and solutions evolve.
• Participate in internal knowledge transfer calls, client-facing discovery calls, and meetings, documenting detailed notes of all sessions.
• Personalize client-facing presentations, create necessary architectural diagrams, and conduct technical validation for implementation merchants.
• Execute REST APIs in Postman and demonstrate Webhook events via local or external listeners.
• Log all presentations, documents, activities, notes, emails, and calls in Microsoft Dynamics CRM and SharePoint in real-time.
• Engage with internal teams to relay market feedback and provide input into the design of new solutions.
• Contribute to the completion of RFI/RFP requests as necessary.

Requirements:

• 2 or more years of work experience with a Bachelor's Degree or an Advanced Degree.
• Experience in conducting technical discovery calls and product demonstrations.
• Experience in creating technical architecture diagrams and authoring technical best practices.
• Experience in documenting solution requirements and providing pre-sales support.
• Experience in collaborating with internal and external stakeholders.
• Experience in supporting Proof of Concept and Trials.
• Experience in executing REST APIs and demonstrating Webhook events.
• Experience in logging activities in CRM and SharePoint.
• Experience in contributing to RFI/RFP requests.
• Experience in providing ongoing technical expertise throughout the sales cycle.

Preferred qualifications:

• 3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree.
• Experience in technical pre-sales within the payment industry.
• Previous experience working with indirect, alliance, or channel merchants.
• Experience in presenting and connecting with executives, engineers, and technical contacts.
• Experience in architecting technical solutions in response to merchant requirements.
• Experience in self-driven learning of new technologies.
• Experience in improving and expanding industry-related knowledge.
• Experience in internal and external follow-ups and task management.

Salary: $112,900 to $218,800 USD per year. Benefits: Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.