Active Sales Team Leader for Parts Service

This is your chance to join Porsche as an active sales team leader for parts service.

At Porsche Centre Braunschweig, precision is more than just technology - it's an attitude.

As an active sales team leader for parts service (m/w/d), you ensure that every detail is perfect: from the perfectly prepared spare part to excellent customer advice at the counter.

You lead and motivate your team in daily business, create processes that make a difference, and inspire customers because you live Porsche.

Your responsibilities:

• Provide technical leadership of the parts service, including personnel deployment planning and team development
• Actively sell spare parts, accessories, and lifestyle products to workshops, service centres, business customers, and direct customers
• Ensure optimal interaction between parts service, service, and workshop
• Manage inventory levels, delivery availability, and returns management according to Porsche standards
• Support digital parts and logistics processes (Porsche PPN, eParts Online, ERP, warehouse control systems)
• Monitor and control key performance indicators for sales, parts turnover, and customer satisfaction in parts service
• Coordinate with aftersales management to dispose of and market parts and accessories to increase sales
• Ensure compliance with all Porsche CI/CD and quality requirements
• Manage complaints and warranty claims in close coordination with aftersales
• Support events and vehicle deliveries (accessory staging, product presentations)

Requirements:

• Completed commercial or technical training in the automotive sector (e.g. automotive sales manager, automotive mechatronics engineer with additional qualifications, parts/accessories specialist)
• Several years of experience in parts/accessories sales, ideally in the premium or sports car segment
• Experience in leading and motivating employees in daily operations
• Familiarity with Porsche systems (PPN, DMS, ERP, eParts Online) desirable
• Pronounced customer and service orientation with a binding demeanour
• Organisational talent, resilience, and hands-on mentality
• Passion for the brand, precision, and performance

We offer:

• An appreciative working environment with flat hierarchies
• Continuous further training opportunities through the Porsche Academy
• Employee discounts, lease a bike, and team events
• A modern workplace in a destination that inspires people for Porsche