Description
As an account manager on PayPal's SMB team, you will own the end-to-end commercial relationship for a portfolio of small and medium-sized merchants.
Your goal will be to proactively identify opportunities to deepen relationships, expand product adoption, and solve merchant needs to protect and grow transaction margin.
Essential Responsibilities:
- Collaborate internally to influence process quality and efficiency
- Determine appropriate actions and consider alternative solutions
- Acquire, manage, and expand relationships with small and medium-sized merchants
- Use analytical skills and judgment to recommend best solutions
- Influence through defined processes and procedures
Additional Responsibilities & Preferred Qualifications:
- Experience with e-commerce and retail merchants
- Multi-language skills in Arabic, Hindi, Mandarin, or Vietnamese
- Understanding and usage of AI in a corporate environment
- Stakeholder management with customers and internal stakeholders
- Hunter and growth-based mindset
Benefits: PayPal offers comprehensive, choice-based programs to support all aspects of personal wellbeing, including generous paid time off, healthcare coverage, and resources to create financial security and support mental health.
Requirements: 3+ years of relevant experience and a Bachelor's degree, or any equivalent combination of education and experience.
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