Account Manager

We are seeking a commercially-minded Account Manager to protect and grow our footprint within innovative Fintechs, Banks, and Payment providers across EMEA.

As an Account Manager, you will be a strategic growth partner, owning the commercial evolution of our most important relationships, identifying untapped opportunities, and navigating complex sales cycles.

Key Responsibilities:

• Manage a diverse portfolio with a focus on world-class retention and aggressive expansion.
• Build deep relationships with senior decision-makers to understand their evolving business goals.
• Qualify expansion opportunities, lead commercial negotiations, and close deals.
• Demonstrate ROI and ensure ComplyAdvantage remains a mission-critical component of clients' tech stacks.
• Act as the voice of the customer, feeding intelligence back to Product and Strategy teams.
• Contribute to our high-performance culture by sharing best practices and helping develop the next generation of AM talent.

Requirements:

• 2+ years of experience in Account Management or Customer Success with a commercial quota.
• Experience in RegTech, Fintech, or Cloud solutions for Financial Services is highly preferred.
• Understanding of value-based selling and ability to map customer pain points to new product features.
• Structured approach to managing accounts and pipeline.

Traits:

• Commercial acumen and ability to spot expansion opportunities.
• Entrepreneurial spirit and comfort with building processes as we scale.
• Collaborative mindset and enjoyment of working cross-functionally.
• Ambitious and looking for a company where you can grow your career into leadership roles.

Benefits:

• Equity participation.
• Unlimited Time Off Policy.
• Hybrid work approach requiring two days in the office per week.
• Opportunities for collaboration and career development.
• Annual learning budget.
• Home office budget.
• Enhanced parental leave and childcare benefits.
• Life insurance and medical coverage through BUPA.
• Pension contribution through The People's Pension.