Description
The Director, Business Operations & Planning is a strategic and operational leader responsible for translating business priorities into effective plans, disciplined execution, and measurable results.
This role partners closely with senior leaders and cross-functional teams to drive business performance, improve operational effectiveness, optimize resources, and support informed decision-making.
The Director will play a key role in business planning, bringing together operational, financial, and market insights to identify opportunities, solve complex business challenges, and ensure organizational priorities are successfully executed.
Key Responsibilities
- Lead business operations and planning activities, aligning priorities, resources, and execution with strategic objectives, key milestones, and financial goals.
- Partner with Finance and senior leadership to deliver analytics, forecasting, performance reporting, and actionable insights that support business decisions.
- Establish and monitor key performance indicators and operating metrics, identifying trends, risks, opportunities, and areas for improved business performance.
- Identify and lead process improvement and change initiatives that increase operational efficiency, optimize resources, and support scalable growth.
- Build strong partnerships across global functions, operating units, corporate teams, and customers to drive alignment and successful execution of business priorities.
- Contribute to strategic planning and cross-functional initiatives, including new products and business opportunities, go-to-market programs, sales and marketing initiatives, and customer service models, while representing the business in key leadership forums.
Required Qualifications
- Significant experience in business operations, business planning, strategy, finance, commercial operations, or a related discipline within a complex organization.
- Demonstrated ability to translate business strategy into operational plans and drive execution across multiple functions and stakeholder groups.
- Strong financial and analytical acumen, including experience with forecasting, performance metrics, business analytics, and developing data-driven recommendations.
- Proven ability to lead complex, cross-functional initiatives, drive continuous improvement, and effectively navigate organizational change.
- Strong executive communication, presentation, and influencing skills, with the ability to develop business cases and build trusted relationships with senior leaders and key stakeholders.
- Demonstrated leadership capabilities, including coaching and developing teams, solving complex business problems, managing competing priorities, and delivering results in a fast-paced environment.
What's in it For You?
- Hybrid Work Model: We've adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headstock app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.